Privacy Policy
At SPM Shop, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shop.spm.industries. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
When you interact with our website, we may collect personal information that you
provide, such as:
- Name
- Email address
- Contact number
- Shipping and billing address
- Payment details (processed securely through third-party payment gateways)
- Account login credentials (if you create an account)
1.2 Non-Personal Information
We automatically collect certain non-personal data when you browse our website, including:
- Your IP address
- Browser type and version
- Device type
- Website usage data (pages visited, time spent, clicks, etc.)
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill and manage purchases, deliveries, and returns.
- Customer Support: To provide assistance and respond to inquiries.
- Marketing & Promotions: To send updates, offers, and product recommendations.
- Website Improvement: To analyze website traffic and improve user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party vendors (such as payment processors, courier services, and marketing platforms) to facilitate our services.
- Legal Requirements: If required by law, we may disclose your information to legal authorities.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Cookies & Tracking Technologies
SPM Shop uses cookies and similar technologies to enhance user experience, track website traffic, and improve services. You can adjust cookie preferences through your browser settings.
5. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Update: You can review and update your personal information by logging into your account.
- Opt-Out: You may opt out of marketing emails by following the unsubscribe link in our emails.
- Data Deletion: You can request the deletion of your account and associated data by contacting us.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: SPM Shop
Email: shop@spm.industries
Phone: +94740163189
Address: No: 57 Lloyd’s Ave, Batticaloa, 30000, Sri Lanka.